Our culture

We are a strong partner with a shared vision.

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We are on a remarkable journey at OptumCare

We are committed to building the nation’s leading physician-led, value-oriented care delivery system. We are working together to improve the quality and lower the cost of health care. We are a national presence and, at the same time, we are deeply committed to treating one patient at a time.


Value-driven care

From its flexible delivery models to multi-payer strategy, OptumCare® is approaching care in a unique way — unlike anyone else in the marketplace.

We are producing strong results by impacting cost, utilization, quality and patient satisfaction.

Care delivery represents a significant investment, growth and performance opportunity for OptumCare and you.

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Care-provider culture

Our culture guides the daily work of OptumCare providers. The values that shape our beliefs and determine our behaviors are:

Integrity: Uncompromising adherence to evidence-based medicine, contractual commitments, prevailing law and most importantly, medical ethics.

Compassion: Empathetic application of deep medical expertise and humanitarian conduct to solve the needs of all we serve, through our products and services, irrespective of race, ethnicity, gender, age or social status.

Relationships: Engaging and leading the health system and all of its constituents to an ever-improving level of performance through interactions that are remarkable for their respect, good will and commitment to the benefit of the public good.

Innovation: Taking on health care’s most significant and persistent challenges with unprecedented application of creativity grounded in proven medical science and market-leading technology.

Performance: A relentless pursuit of higher-quality care and better health for the populations that we serve matched by an obsession with lowering medical cost.

OptumCare helps create an environment that supports and strengthens trusting relationships between physicians and patients.

OptumCare knew I wanted to grow my practice. Through partnering with them, I was able to meet the challenges in today's changing health care landscape by upgrading my technology.

– Eric R. Batres, MD, AppleCare Medical Group
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Helpful resources

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We serve millions of patients through a variety of practice and physician models across the country.

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